Privacy Policy

ZNSH Fire & Engineering Solutions respects your privacy. This policy explains how we collect, use, store and protect information provided when you browse our website, submit an enquiry or place an order.

1. Information We Collect

• Your name, phone number, address and delivery details.
• Product, cart, order, invoice and customer support information.
• Payment status and payment transaction identifiers.
• Information submitted through enquiry, quotation or contact forms.
• Basic browser, device and website-usage information required for security and website operation.

2. How We Use Your Information

We use your information to process orders, arrange delivery, provide quotations, issue invoices, confirm payments, respond to enquiries, prevent fraudulent activity and improve our products and services.

3. Payment Information

Online payments are processed through our payment service provider. We may receive and store the payment status, order identifier and transaction identifier, but we do not store your complete card number, UPI PIN or online-banking password.

4. Sharing of Information

We may share only the information required with payment processors, delivery partners, transport providers, hosting providers and other service providers that help us complete your order or operate the website.

We do not sell or rent your personal information to third parties.

5. Cookies and Browser Storage

The website may use essential cookies and browser storage to maintain authentication, remember cart information and support website security and functionality.

6. Data Security and Retention

We use reasonable administrative and technical safeguards to protect personal information. Information is retained only for as long as reasonably required for order fulfilment, customer service, accounting, legal and operational purposes.

7. Your Choices

You may contact us to request correction of inaccurate personal information or to ask questions about how your information is handled. Some information may need to be retained where required for accounting, legal or transaction records.

8. Changes to This Policy

We may update this policy when our services or business practices change. The latest version will be published on this page with an updated date.

9. Contact Us